Branch Manager Banking, Bergen County, NJ

Title Branch Manager

Position Summary

The Branch Manager is responsible for the administration and efficient daily operation of the branch office, including operations, product sales, customer service, and security and safety in accordance with the Bank’s objectives. Develops new deposit and loan business, provides a superior level of customer service and promotes the service culture through coaching, guidance and staff motivation. Provides leadership, training and supervision. Oversees the branch teller and FSR functions, and customer service duties. Must also be familiar with IRA services and banking products and services.

Key Duties & Responsibilities

  • Responsible for growing customer base; consumer and business relationships through internal and external marketing programs. Develop and grow business and consumer relationships.
  • Supervise the day to day operational functions of the branch
  • Approve customer and bank transactions within authority limits.
  • Perform pre-audits to identify & mitigate operational risk and to ensure ongoing adherence with compliance procedures.
  • Be knowledgeable about all deposit, business, and consumer loan products.
  • Maintain proper teller and vault cash levels including ordering coin and currency.
  • Responsible for the general maintenance of the facility. Ensure that all security procedures are strictly followed, branch is operationally sound, and satisfactory audits are achieved.
  • Collaborate in the hiring, training and retention of staff.
  • Supervise, coach, and develop staff regarding service expectations, policies, procedures, products, systems and banking transactions.
  • Facilitate regular employee meetings to discuss goals, disseminate company information, discuss operational issues, etc.
  • Prepare teller and FSR performance appraisals and disciplinary notices as needed.
  • Maintain staff schedules to provide adequate coverage at all times.
  • Maintain good public relations with customers and the community. Assume community leadership and service responsibilities with focus on Community Reinvestment Act.
  • Greeting customers, directing them to the appropriate area of the branch and ensuring customer needs are met.
  • Managing difficult situations with customers and providing them with a resolution, information or additional options. Ensure that quick and proper response to all reasonable customer requests.
  • Maintains the highest level of confidentiality with all information obtained. Our people make the difference, and we put relationships first.
  • Perform as a team member in allocating and coordinating the work flow.
  • Contribute to the fulfillment of department and company objectives and goals.
  • Comply with all department and company policies, procedures and regulations.
  • Be well organized and pay close attention to details.
  • Meet expectations for attendance and punctuality.
  • Other duties as assigned.

Knowledge, Skills & Abilities

  • Strong communication, analytical, problem solving, and decision making skills to effectively uncover and resolve complex customer and employee issues.
  • Excellent interpersonal & customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees.
  • Strong supervisory and leadership skills required to manage, motivate, and develop branch employees required.
  • This position requires a perceptive person who is capable of relating to individuals at all levels. As unique situations present themselves, the incumbent must be sensitive to Bank needs, customer and employee goodwill, and the public image.
  • Proven success in customer service and in the development of strong customer relationships.
  • Knowledge of all types of banking services, including consumer, business lending, and credit

administration.

  • Ability to work in a fast-paced environment & under pressure as needed.
  • The ability to make sound decisions. This may include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank exposure to loss or fraud and the ability to think through and rationalize decisions.
  • Detail oriented, strong organizational skills, and high degree of accuracy.
  • Self-starter, ability to work independently.
  • Competence with computers, telephones, 10-key calculator and other office machinery.
  • The requirements listed above are representative of the knowledge, skill, and/or ability required.

Education & Experience

College Degree Preferred.

Great Business Development / Sales Skills

Five plus years business services experience required with knowledge in banking and branch operations preferred.

Prior managerial experience

forward resumes to: jobs@jobsbl.com

 

 

Link to Radio Appearance by Bob Larson, CPC

It as truly an honor to appear for 30 minutes on this radio program….hopefully was able to articulate the relationship between 3rd party recruiter – hiring authority – and job-seeker … it is a complicated dynamic changing relationship … if you have a few moments listen and I welcome hearing about your experiences…

You can listen to podcast clicking  HERE

http://webtalkradio.net/internet-talk-radio/2015/06/22/job-search-radio-finding-the-good-recruiters/

Thanks for your support over the years I am truly honored to serve….Bob

 

How to Ask for a Raise

Bob Larson, CPC  President Berman Larson Kane
Bob Larson, CPC President Berman Larson Kane

How to Ask for a Raise

Most people ask for a raise at least once in their lives — some even face this issue yearly…and dread it every time. Why? The answer is fear. We worry about the outcome. We’re afraid of rejection or a negative response. We may even fear we actually don’t deserve a raise. For a multitude of reasons, we even allow past negative experiences or our own made-up fears to stand in our way.

But if you feel strongly that you deserve a raise, and that others in similar jobs in your industry are making more money than you, by all means step up to the plate and ask for one. If you don’t ask, you’ll never get an answer, and you’ll keep on making the same salary and not feel happy about it. According to the book Negotiating for Dummies by Michael C. Donaldson and Mimi Donaldson, you can take the dread out of asking for a raise by employing six basic skills. Read them over and then start planning for a time to ask your boss for the money you feel you deserve.

  1. Prepare
    Before approaching your manager for a raise, the authors recommend, prepare yourself internally. Very importantly, though, you must know you have earned the right to ask for a raise and that you are valuable to your employer. Gather documents to prove you have made an important contribution to the organization and that your absence would be detrimental. If you don’t believe you deserve a raise (and you very well may not) no one else will. After you are emotionally prepared for the negotiation, prepare your case on its merits.

    • Know how much your company’s budget can afford. Get a feel for how well your company is doing.
    • Know in general the going rate for your services.
    • Know specifically what people in your geographic area are earning for doing the same work.

When you’ve gathered the data, the authors say, tell your boss you’d like to schedule a meeting about your salary. Don’t ambush your boss. Approach him or her in-person or via e-mail. Say, “I’d like to speak with you about my salary. I need about 20 minutes of uninterrupted time in your office. When will it be convenient?”

  1. Set Your Limits
    Decide on the amount you are willing to accept, and the maximum you can hope to receive, the Donaldsons point out. Most importantly, don’t walk into your boss and ask for the moon. Also, decide what you will do if the company does not meet your minimum expectations.

    • You may bide your time looking for another job.
    • You may quit on the spot.
    • You may just stay with the program and be a less cheerful worker.
  2. Push The Pause Button
    Keep your emotions in check, the authors advise. Never resort to an emotional plea about putting food in your kids’ mouths. Most companies have evidence that they are in line with the norms. You need to build your case on objective evidence. Make sure management knows that keeping you around and keeping you happy will pay off.
  3. Listen
    You may have to let your boss vent about shrinking budgets, executive compensation and even personnel problems, the Donaldsons explain. Letting your boss empty out will clear a space for you when you talk. Ask about your own performance the same way. If you don’t clean up any discrepancy immediately, then it’s futile to talk about more money when the company thinks you’re not performing up to snuff.
  4. Be Clear
    Set forth what you think is fair and why, and spend plenty of time on the why, the authors advise. Let your boss know about the research you’ve done and present all the evidence of the special value that you bring to the company. You want your boss to feel good about the raise you are going to get.
  5. Close The Deal
    This may be the first time your boss has been made aware of your worth to the company, the authors say. Your boss may have to think about the issue. That’s fine, but be sure to set a date for a final decision.

Of course, you’ll need to carry all of this out very graciously and you’ll need to have a fallback position in case your request is denied. If a raise is not in the immediate picture, ask your boss what you need to do to earn the money you feel you deserve. This way, at least you’ll know where you stand with your employer and what he or she is expecting of you. If you’re not happy with the answers you get, it may very well be time to look for another job.

Instrument Product Manager Parsippany NJ

Instrument Product Manager

Summary:

Develop and implement instrument marketing strategy with consideration of market drivers, new product development and product lifecycle to achieve Corporate Goals.

Job Duties:
-Manage the 4 P’s of Marketing (Product, Price, Place, Promotion) as well as product lifecycle for assigned products.
-Analyze, build and maintain a competitive file/database, develop and communicate “how to” sell against the competition.
-Business case: Identify and assess opportunities to grow market share with existing or potential new products; develop and implement marketing programs to achieve revenue and market share goals.
• Prepare proper and complete launch packages of the new products coordinating the necessary activities with Sales, Supply Chain, Regulatory, Global Marketing and other functional areas.
• Primary resource and company expert for instrument launch and implementation of marketing strategy.
• Manage all projects within budget and deliver “on time”.
• Stimulate clinical studies for white paper publication in the US Hospitals and laboratories as needed.
• Participate on R&D project teams representing the “voice of the customer” to assure the product specifications are clearly defined and incorporated in new product development.

Skills:
• An individual should have knowledge of Contact Management systems; Database software; Internet software; Spreadsheet software and Word Processing software.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Education & Requirements:
• Bachelor’s degree (B. A.) in related field from four-year college or university required; and 4 to 6 years related experience; medical technologist background a plus and advanced degree preferred.
• Must be able to travel up to 60% of the time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Forward Resumes to larson@jobsbl.com

 

Construction Loan Officer, Paramus NJ

CONSTRUCTION LOAN OFFICER

SUMMARY:  Solicits, underwrites and maintains loan relationships with real estate developers throughout Northern and Central regions of the Bank.  Conducts Business calls on developers individually and/or with other Commercial Lending, Business Development and Branch staff in order to generate new loan and deposit business relationships for the Bank.

JOB DUTIES

  1. Conducts scheduled inspections of construction projects being financed. Reviews loan draw requests with customers and approves disbursement of construction funds. Works with all other department staff to ensure that construction loan files are current with all required financial information, real estate tax information, insurance policies or other project specific documentation.
  2. Solicits, underwrites and maintains loan relationships with real estate developers throughout Northern and Central regions of the Bank. Interviews loan applicants and gathers appropriate financial and project information required for underwriting. Evaluates financial information, location of projects and project details for loan approval purposes.
  3. Prepares loan commitments, reviews approval requirements and loan closing packages prior to closing. Reviews appraisal and environmental reports prior to loan closing to ensure compliance with all applicable regulations and Bank policies.
  4. Conducts business calls on developers individually and/or with Commercial Lending, Business Development and Branch personnel. Establishes terms, approves loans within established lending authority and presents loans for approval to the appropriate lending committees of the Bank.
  5. Reviews existing loan portfolio on an annual basis and maintains loan files with current information. Keeps abreast of local and national economic, legislative and political events that may affect the condition of the Bank’s construction loan portfolio.
  6. Monitors delinquencies within the assigned loan portfolio and contacts customers in order to collect delinquent loan payments as required.  Advises the SVP, Commercial Real Estate of any existing or potential problem loan situations.
  7. Trains and develops subordinate employees.
  8. Performs other duties as may be assigned

forward resumes to jobs@jobsbl.com

 

Technical Writer, Montvale NJ

Technical Writer, Direct Hire, Full Benefit Package

Essential Job Function: Create, manage and oversee the generation of technical documents in support of Pharmaceutical Development, Operations, Technical Operations, Validation and Equipment Qualification activities for the Pharmaceutical Services Division.

General Information: Degree or certificate in a technology related field or at least 7-10 years development or manufacturing experience in a cGMP solid dosage manufacturing environment with the ability to understand the fundamental processing stages required to create the initial batch records as well as other supporting documentation (i.e. protocols, change controls, investigations, deviations and final reports).

This person should possess a pharmaceutical Manufacturing/Development and cGMP background in a solid dosage form environment with preferred background in fluid bed processing, with a clear understanding of compliance, clear, well defined processing steps, logical process flow and an emphasis on Quality processing. This person must have the ability to articulate their point clearly and concisely through the power of “written words”.

Strong computer skills are a necessity, with an ability to accurately convey information in both spoken and written form. Strong command of the English language is essential.

Must meet deadlines and be detail-oriented. Solid organizational skills are a necessity, with a demonstrated ability to organize and track several projects simultaneously. The ability to follow-up with multiple departments is required.

Job Responsibilities including but not limited to:

  1. Interact with technical associates/leads from other departments and divisions to create development and GMP Batch Records, Protocols, IQ/OQ/PQ documents, facility commissioning documents, investigations, CAPAs, change controls, product development reports, scale up documents, etc. with a strong emphasis on the following pharmaceutical processes (fluid bed granulation, blending, milling, compression, encapsulation, coating & packaging. .
  2. Oversee and own the responsibility that the control of document templates to assure they are maintained, consistent across processes and updated to assure cGMP standards for Batch Records, protocols, and all IQ/OQ/PQ templates that are user friendly, clear, remove redundancies and improve compliance.
  3. Support the department Director for process and equipment validation activities for site.
  4. Prepare, write, update and maintain divisional/departmental SOPs where applicable, including the preparation of any forms or attachments that may accompany the SOP.
  5. Ability to research and understand the new equipment through user manuals to create IQ/OQ/PQ documents for equipment qualification program.
  6. Other responsibilities as assigned by management.

Forward resumes to jobs@jobsbl.com

 

 

June 2015 Career Report Issue # 184

 

 

Bob Larson, CPC President Berman Larson Kane
Bob Larson, CPC President Berman Larson Kane

Answering the Question You “Don’t Know”

If during the job interview you are asked a technical question you don’t know,  reply with the simple “I don’t know”.

A technical question only has tangible answers. This black and white leaves little room for the job seeker to use their creative abilities. Therefore the best way to handle the technical question you don’t know is with the following simple reply – “I DON’T KNOW.”

The reason for such a blatant admission of “not knowing” is to build a feeling of trust between you and the interviewer. If you bluff, guess at the answer, or make false claims that become more evident as the interview progresses, you will lose credibility and all additional or previous non-technical questions will become suspect. And who will make a job offer to a person they don’t trust?

However, if the opportunity exists, one technique that can be used to build trust, confidence and  give the potential job seeker an opportunity to capitalize on his/her knowledge, is to ask the interviewer for an EXPLANATION AND EXAMPLE OF HOW AN UNKNOWN TOOL IS USED. During the reply, listen very carefully, absorbing as much information as possible. After you have questioned the interviewer thoroughly and are confident – and I stress confident – that you understand the answer, relate the use of this tool to an aspect you have worked with. For example, suppose you are being questioned on a function of yahoo,   you might respond with similar concepts you’ve used with google.

The point to make to the interviewer is that you understand the unknown concept and can adjust with little difficulty. The interviewer will know that you are bright, a quick learner, and will not bluff when the heat is on. If the rapport is really flowing you might add if hired we can combine our knowledge to add value to the  employers’ challenges….

New from BLK

May was a strong month here at BLK with business continuing to improve.  Our website and facebook fan page reported increase traffic.  We renewed our membership with the NJSA and our newsletter clicks reached an all time high.  We thank all for your continuous support and look forward to an active summer for client hiring.

Project Manager, Somerset NJ

Job Description Objective

Serving as primary liaison, between the company and multiple concurrent customer projects having primary responsibility for all project management tasks. This role will also encompass developing, managing, and communicating detailed project plans to ensure that tasks are completed on time, within budget, and meet or exceed specifications.

B. Primary Job Objectives
The table below gives the primary duties/ responsibilities for this position. It shows the expected allotted time over an extended period for the areas supported by the position as well as the Description of those areas.

Rank of Importance % Allocation Description

#1 30% Develop and maintain project timelines and resources during length of project according to corporate plan. Ensures that billable projects remain on schedule and within budget. Remains aware of any potential problems and works to mitigate risks; facilitating change order procedures as needed. Monitors project deliverables and progress through continuous communication with project members.

#2 30% Establish effective communication with other departments in order to ensure that projects are completed in a timely and effective manner. Interface with customer and internal project resources to convey project issues and gain status. Maintain customer satisfaction with consistent communication with all external and internal project resources.

#3 25% Compile monthly invoicing reports for each assigned project and associated resources. Compile monthly project status reports and distribute to the associated customer, Manager and central files. Maintain constant communication with the sales team regarding the status of the implementation and the overall satisfaction of the customer. Ensure a thorough and successful hand-off of projects to support, post implementation and acceptance.

#4 15% Interface with Professional Service Managers on project issues including timelines, resource allocations and project issues.

Project Manager responsibilities include the following: This is not an exhaustive task list and other duties may be assigned as deemed appropriate or warranted by immediate manager.

• Develop and implement communication programs to ensure expectations and deadlines are clearly
understood from initiation through delivery.
• Identify system and human resource requirements by working with managers and individual
departments to ensure availability of required resources.
• Manage day-to-day project communication with clients and project team members, develop and maintain positive working relationships with clients and manage project-related expectations.
• Assist with customer site audits in gathering the necessary project information.
• Collaborating with customers and communicate to the project team on project issues, concerns, schedules of deliveries and completion estimates.
• Development and maintenance of a Microsoft project plan for each assigned project concentrating on milestones.
• Providing project documentation, including meeting agendas, monthly reports, meeting follow-ups, and any other identified communication documentation deemed necessary in the project
• Instigating and following change order procedures as needed.
• Maintaining the communication channels between the internal project team and the customer project team.

C. Job Qualifications Necessary
• Bachelors degree in Business, Project Management, Management Information Systems, Computer Science, or related area. 3-5 years of experience interfacing with customers in a project management role, 2-3 years of IT project management experience.
• In depth knowledge of Microsoft Project. Project management experience to include project planning
and initiation, risk management, critical success factors, project change control, issues management,
status reporting, and post-project assessment.
• Must possess strong communication, documentation and organizational skills
• Other desirable skills include: Client-Server application experience, Oracle and SQL Server administration, Database Design, domain knowledge of laboratory practices and experience in a programming environment.
• PMI Certification is also desirable.

Forward resumes to jobs@jobsbl.com

Product Manager , Lake Success, NY

PRODUCT MANAGER / RETAIL BANKING!!!

DESCRIPTION:

  • Responsible for determining the product and service menu, functionality, packaging and positioning necessary to support Retail Banking product lines sales and service need
  • Accountable for ensuring ongoing product line, fee income structure and third party product relationships consistently support revenue growth, are properly positioned to competitively differentiate the bank in the marketplace and are in compliance with all appropriate regulations, policies, procedures and risk management guidelines.
  • Manage the Retail Banking product line life cycle from strategic vision, research/ validation, recommendation and implementation, through ongoing performance management.
  • Work with business line along with various support areas to enhance existing products and bring new products/services/channels to market based on business strategy, industry experience, market analysis, customer analysis/needs identification.
  • Lead cross functional project teams to develop and implement comprehensive project plans and ensure the effective delivery of those new or enhanced products/services/channels.
  • Develop initial and ongoing product, service and third party vendor risk assessments, and manage quarterly/annual reviews.
  • Monitor product performance, including penetration, usage patterns and revenue generation to manage trends and effectively refine product and channel offerings including enhancements to features, pricing, promotion and distribution in order to optimize product line success..

REQUIREMENTS:

  • 5-8 years experience in product development or management preferred
  • Minimum 3 years experience in retail banking and/or financial services preferred
  • Bachelor’s degree in Business, Marketing or Finance preferred
  • Must possess a unique blend of business and technical savvy along with enthusiasm for financial services
  • Must possess a big-picture vision and the drive, project management and relationship development skills to make that vision a reality in cooperation with various business units and third party partners
  • Self-starter and team player with a structured approach to achieve tight timelines on complex deliverables
  • Ability to think strategically while delivering tactically with a keen focus on details

for resumes to jobs@jobsbl.com

Network Guru, Bergen County NJ

Title: Network Guru

Job Description: Are you creative, love technical challenges, confident enough to support a network utilized by technical computer geniuses …have the drive and ability to think out of the box, deal with technical temperamental creative users, confident to believe in your convictions yet present them in a political acceptable venue?  If so our client is the challenging exciting non-conformist job you have been searching for…

If you are a recent college graduate or a 10 plus year veteran your knowledge, learning curve and implementation skill will be put to the challenge.

Skill Required:

Technically bright, creative, a free confident thinker.

Know you can add value to a small growing creative extremely bright technical team.

Have knowledge and experience with Linux, VMware, Python, Cloud Migrations, Data / Network Security, designing and implementation of network back up systems….

If you are not scared, no challenged  by the unconventional nature of this job and lack of job description .. then forward your resume to jobs@jobsbl.com