Dental Receptionist Suffern NY

Posted by boblarson on

Dental Receptionist/

Must be Able to Work approximately 35 plus  Flexible Hours per week  including every other Sunday and weekday flexibility to cover  some AM 7-4 Shifts and PM 3-10 Shifts

PRIMARY RESPONSIBILITIES

Responsible for administering the day-to-day activities of the business office, including: maintenance of the records of patients, scheduling of patients, accounts receivable, maintaining appearance and order of dental office.

SPECIFIC DUTIES

Reception Management of busy Dental Clinic

Answer and respond to telephone calls with professionalism

Manage day-to-day operations of dental office

Review the office  for a neat, professional appearance and make necessary changes

Check the daily schedule for accuracy

Answer and respond to telephone calls with professionalism

Review supplies for reception

Ensure that HIPAA Notice of Privacy Practices Notice is on display

Patient Management

Maintain a professional reception area; organize patient education materials, etc.

Greet and welcome patients and visitors to the practice

Check in patients according to office protocol, verifying and updating patient information

Manage recall and inactive patient system

Oversee patient relations & handle patient complaints, under. indirect supervision

Help explain office policy to patients

Confirm the next day’s appointments according to protocol and patient preferences

Schedule patients for efficient use of doctor and staff time

Check patient quick-fill list to try to fill in cancellation and no-show appointment times

Collect payment from patients at the time of treatment

Make follow-up appointments as needed

Records Management

Gather and accurately record insurance information from patients

See that records are stored securely and handled in compliance with HIPAA privacy and security regulations

Accurately file patient information

Arrange patient charts and radiographs for the next day’s appointments

Track cases and referrals to and from other doctors

Insurance

Update insurance information on all patients at all times

Submit treatment plans for predetermination of benefits

Prepare claim forms for patients with dental insurance

Organize supporting materials for claim forms, such as radiographs or written narratives, as directed by Dr. S.

Mail or electronically submit claim forms from office

Assist in the resolution of problems with third-party payers

Inventory Management

Monitor inventory and order dental office supplies as needed

Monitor and make sure all dental office equipment is working properly

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HOW TO USE PUBLIC SPEAKING SKILLS AT WORK

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HOW TO USE PUBLIC SPEAKING SKILLS AT WORK

Bob Larson, CPC

While some people are naturally good at public speaking, many have to work at it. That’s why there are specialized courses and groups to help individuals improve this important skill. And while many think of “public speaking” as standing front of large crowds and giving presentations — especially in business — in reality it has much broader applications, a U.S. News & World Report article pointed out.

For instance, public speaking techniques can be used while speaking to smaller groups, even during an internal meeting at work, as well as in other everyday work situations that are less obvious, whether it be providing feedback, pitching ideas or communicating with your boss or co-workers.

Clearly, learning to be a good public speaker can boost your confidence in all aspects of life and help you to better think on your feet, the article noted.

In the following Q&A featured in the article, Gary Schmidt, former international president of Toastmasters, shared his thoughts with blogger Marcelle Yeager on how public speaking skills can be applied to a variety of common work settings:

  1. How can you use public speaking techniques to advocate for yourself and your work when you’re going for a promotion?

Working on your speaking skills enables you to polish your communication and leadership skills and increase confidence (areas that are key to career advancement). Self-confidence is key for taking on projects you might otherwise not handle.

Another skill or strength that’s helpful when advocating for yourself is the ability to think on your feet. You can practice this by organizing your thoughts within a short timeframe to respond to an impromptu question or topic. This way, when a colleague or your boss asks you a tough question, you will feel confident speaking off the cuff.

You may be doing the best work in your entire organization, but if no one knows about it, it will not help you progress in your career. The solution: speak up! But do it at the right time in the right place in the right way. An organization like Toastmasters [for example] teaches you to speak clearly and concisely, in an organized manner and with confidence. So when you have 30 seconds with your boss or another superior in the hallway or elevator, you can briefly describe the great work you are doing on a project in a humble and charming way.

  1. What are some ways you can employ public speaking principles to better communicate with your boss and co-workers?

Don’t rely on email and technology tools. Instead, become a strong face-to-face communicator and learn the importance of tone and body language. Many tasks and projects fail because of ineffective communication. That’s why it is important to practice by doing. The more you practice delivering clear messages and feedback, the easier it will become.

Good speakers are also good listeners who pay careful attention to their audience and are receptive to feedback. It is important to notice nonverbal cues, such as eye contact and body language, in order to read an individual or audience to see if they are engaged.

  1. Are there particular public speaking methods you can employ to improve your negotiation and influencing skills?

The most important thing to consider when attempting to influence others is to know the audience and their needs. It’s important to act confidently, even if you don’t feel confident. Let your passion show. Be organized, clear and concise. Learn to effectively speak impromptu. Co-workers, and especially your boss, will know if you are unprepared. Influencing is not about you, the speaker. It’s about what you can do to solve a problem for the audience.

  1. How can you better present your work and ideas on the job, even in informal meetings?

Strong communication skills enable employees to not only become better public speakers, but also better listeners who can be relied upon to give valuable comments and recommendations. Employees should always be prepared to present their ideas with their boss, board member or colleague. Public speaking groups provide a supportive environment for learning communication skills that are increasingly valuable in the workplace.

Public speaking is not only about being able to deliver an effective presentation to a group. Employees can apply its principles to many different situations in the workplace. Utilizing these techniques can help you improve your communication, influencing and advocating skills to help you progress in your career.

Executive Administrative Assistant, Clifton, NJ

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Job Title: Executive Administrative Assistant

Contract to Direct Hire

This job will start as a contractor (temp) and convert to Direct Hire with full benefit package after a reasonable trial period.

Provide personal administrative support and assistance to executive staff.
Responsibilities:

  • prepare and edit correspondence, communications, presentations and other documents
  • file and retrieve documents and reference materials
  • conduct research, assemble and analyze data to prepare reports and documents
  • design and maintain databases
  • manage and maintain international executives schedules, appointments and travel arrangements
  • arrange and coordinate meetings and events
  • record, transcribe and distribute minutes of meetings
  • monitor, respond to and distribute incoming communications
  • answer and manage incoming calls
  • receive and interact with incoming visitors
  • liaise with internal staff at all levels
  • interact with external clients
  • co-ordinate project-based work
  • review operating practices and implement improvements where necessary
  • supervise, coach and train lower level staff

Qualifications:

  • usually at least 3 years experience providing support at the executive level
  • proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite
  • knowledge of standard office administrative practices and procedures
  • Bachelors degree an advantage

Key Competencies/Skills

  • organizational and planning skills
  • Strong working knowledge of the Microsoft Office suite of products with an advanced understanding of Word and Outlook
  • Superior written and oral communications skills
  • excellent communication and written skills
  • information gathering and information monitoring skills
  • problem analysis and problem solving skills
  • judgment and decision-making ability
  • initiative
  • confidentiality
  • attention to detail and accuracy
  • flexibility/ capable of working extra hours as necessary
  • Must have high patience level

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Banking Commercial Loan Officer , Edison NJ

Posted by boblarson on

Description: Analyzes and underwrites commercial loans of average complexity and dollar size within a designated region. Approves loans within established guidelines and lending authority. Develops new business relationships. Maintains portfolio of existing customer relationships. Assists higher level loan officers with larger loans.

Requirements:

Bachelor’s Degree in Business or Finance.

Minimum of 3 years of Banking experience as a Portfolio Manager, Sr, Credit Analyst or Commercial Lender

Excellent written and verbal communication skills.

Proven ability to develop new business and cross sell Bank’s products and services.

Knowledge of current Banking regulations.

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Branch Manager Banking, Bergen County, NJ

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Title Branch Manager

Position Summary

The Branch Manager is responsible for the administration and efficient daily operation of the branch office, including operations, product sales, customer service, and security and safety in accordance with the Bank’s objectives. Develops new deposit and loan business, provides a superior level of customer service and promotes the service culture through coaching, guidance and staff motivation. Provides leadership, training and supervision. Oversees the branch teller and FSR functions, and customer service duties. Must also be familiar with IRA services and banking products and services.

Key Duties & Responsibilities

  • Responsible for growing customer base; consumer and business relationships through internal and external marketing programs. Develop and grow business and consumer relationships.
  • Supervise the day to day operational functions of the branch
  • Approve customer and bank transactions within authority limits.
  • Perform pre-audits to identify & mitigate operational risk and to ensure ongoing adherence with compliance procedures.
  • Be knowledgeable about all deposit, business, and consumer loan products.
  • Maintain proper teller and vault cash levels including ordering coin and currency.
  • Responsible for the general maintenance of the facility. Ensure that all security procedures are strictly followed, branch is operationally sound, and satisfactory audits are achieved.
  • Collaborate in the hiring, training and retention of staff.
  • Supervise, coach, and develop staff regarding service expectations, policies, procedures, products, systems and banking transactions.
  • Facilitate regular employee meetings to discuss goals, disseminate company information, discuss operational issues, etc.
  • Prepare teller and FSR performance appraisals and disciplinary notices as needed.
  • Maintain staff schedules to provide adequate coverage at all times.
  • Maintain good public relations with customers and the community. Assume community leadership and service responsibilities with focus on Community Reinvestment Act.
  • Greeting customers, directing them to the appropriate area of the branch and ensuring customer needs are met.
  • Managing difficult situations with customers and providing them with a resolution, information or additional options. Ensure that quick and proper response to all reasonable customer requests.
  • Maintains the highest level of confidentiality with all information obtained. Our people make the difference, and we put relationships first.
  • Perform as a team member in allocating and coordinating the work flow.
  • Contribute to the fulfillment of department and company objectives and goals.
  • Comply with all department and company policies, procedures and regulations.
  • Be well organized and pay close attention to details.
  • Meet expectations for attendance and punctuality.
  • Other duties as assigned.

Knowledge, Skills & Abilities

  • Strong communication, analytical, problem solving, and decision making skills to effectively uncover and resolve complex customer and employee issues.
  • Excellent interpersonal & customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees.
  • Strong supervisory and leadership skills required to manage, motivate, and develop branch employees required.
  • This position requires a perceptive person who is capable of relating to individuals at all levels. As unique situations present themselves, the incumbent must be sensitive to Bank needs, customer and employee goodwill, and the public image.
  • Proven success in customer service and in the development of strong customer relationships.
  • Knowledge of all types of banking services, including consumer, business lending, and credit

administration.

  • Ability to work in a fast-paced environment & under pressure as needed.
  • The ability to make sound decisions. This may include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank exposure to loss or fraud and the ability to think through and rationalize decisions.
  • Detail oriented, strong organizational skills, and high degree of accuracy.
  • Self-starter, ability to work independently.
  • Competence with computers, telephones, 10-key calculator and other office machinery.
  • The requirements listed above are representative of the knowledge, skill, and/or ability required.

Education & Experience

College Degree Preferred.

Great Business Development / Sales Skills

Five plus years business services experience required with knowledge in banking and branch operations preferred.

Prior managerial experience

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Link to Radio Appearance by Bob Larson, CPC

Posted by boblarson on

It as truly an honor to appear for 30 minutes on this radio program….hopefully was able to articulate the relationship between 3rd party recruiter – hiring authority – and job-seeker … it is a complicated dynamic changing relationship … if you have a few moments listen and I welcome hearing about your experiences…

You can listen to podcast clicking  HERE

http://webtalkradio.net/internet-talk-radio/2015/06/22/job-search-radio-finding-the-good-recruiters/

Thanks for your support over the years I am truly honored to serve….Bob

 

How to Ask for a Raise

Posted by boblarson on
Bob Larson, CPC President Berman Larson Kane
Bob Larson, CPC President Berman Larson Kane

How to Ask for a Raise

Most people ask for a raise at least once in their lives — some even face this issue yearly…and dread it every time. Why? The answer is fear. We worry about the outcome. We’re afraid of rejection or a negative response. We may even fear we actually don’t deserve a raise. For a multitude of reasons, we even allow past negative experiences or our own made-up fears to stand in our way.

But if you feel strongly that you deserve a raise, and that others in similar jobs in your industry are making more money than you, by all means step up to the plate and ask for one. If you don’t ask, you’ll never get an answer, and you’ll keep on making the same salary and not feel happy about it. According to the book Negotiating for Dummies by Michael C. Donaldson and Mimi Donaldson, you can take the dread out of asking for a raise by employing six basic skills. Read them over and then start planning for a time to ask your boss for the money you feel you deserve.

  1. Prepare
    Before approaching your manager for a raise, the authors recommend, prepare yourself internally. Very importantly, though, you must know you have earned the right to ask for a raise and that you are valuable to your employer. Gather documents to prove you have made an important contribution to the organization and that your absence would be detrimental. If you don’t believe you deserve a raise (and you very well may not) no one else will. After you are emotionally prepared for the negotiation, prepare your case on its merits.

    • Know how much your company’s budget can afford. Get a feel for how well your company is doing.
    • Know in general the going rate for your services.
    • Know specifically what people in your geographic area are earning for doing the same work.

When you’ve gathered the data, the authors say, tell your boss you’d like to schedule a meeting about your salary. Don’t ambush your boss. Approach him or her in-person or via e-mail. Say, “I’d like to speak with you about my salary. I need about 20 minutes of uninterrupted time in your office. When will it be convenient?”

  1. Set Your Limits
    Decide on the amount you are willing to accept, and the maximum you can hope to receive, the Donaldsons point out. Most importantly, don’t walk into your boss and ask for the moon. Also, decide what you will do if the company does not meet your minimum expectations.

    • You may bide your time looking for another job.
    • You may quit on the spot.
    • You may just stay with the program and be a less cheerful worker.
  2. Push The Pause Button
    Keep your emotions in check, the authors advise. Never resort to an emotional plea about putting food in your kids’ mouths. Most companies have evidence that they are in line with the norms. You need to build your case on objective evidence. Make sure management knows that keeping you around and keeping you happy will pay off.
  3. Listen
    You may have to let your boss vent about shrinking budgets, executive compensation and even personnel problems, the Donaldsons explain. Letting your boss empty out will clear a space for you when you talk. Ask about your own performance the same way. If you don’t clean up any discrepancy immediately, then it’s futile to talk about more money when the company thinks you’re not performing up to snuff.
  4. Be Clear
    Set forth what you think is fair and why, and spend plenty of time on the why, the authors advise. Let your boss know about the research you’ve done and present all the evidence of the special value that you bring to the company. You want your boss to feel good about the raise you are going to get.
  5. Close The Deal
    This may be the first time your boss has been made aware of your worth to the company, the authors say. Your boss may have to think about the issue. That’s fine, but be sure to set a date for a final decision.

Of course, you’ll need to carry all of this out very graciously and you’ll need to have a fallback position in case your request is denied. If a raise is not in the immediate picture, ask your boss what you need to do to earn the money you feel you deserve. This way, at least you’ll know where you stand with your employer and what he or she is expecting of you. If you’re not happy with the answers you get, it may very well be time to look for another job.

Instrument Product Manager Parsippany NJ

Posted by boblarson on

Instrument Product Manager

Summary:

Develop and implement instrument marketing strategy with consideration of market drivers, new product development and product lifecycle to achieve Corporate Goals.

Job Duties:
-Manage the 4 P’s of Marketing (Product, Price, Place, Promotion) as well as product lifecycle for assigned products.
-Analyze, build and maintain a competitive file/database, develop and communicate “how to” sell against the competition.
-Business case: Identify and assess opportunities to grow market share with existing or potential new products; develop and implement marketing programs to achieve revenue and market share goals.
• Prepare proper and complete launch packages of the new products coordinating the necessary activities with Sales, Supply Chain, Regulatory, Global Marketing and other functional areas.
• Primary resource and company expert for instrument launch and implementation of marketing strategy.
• Manage all projects within budget and deliver “on time”.
• Stimulate clinical studies for white paper publication in the US Hospitals and laboratories as needed.
• Participate on R&D project teams representing the “voice of the customer” to assure the product specifications are clearly defined and incorporated in new product development.

Skills:
• An individual should have knowledge of Contact Management systems; Database software; Internet software; Spreadsheet software and Word Processing software.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Education & Requirements:
• Bachelor’s degree (B. A.) in related field from four-year college or university required; and 4 to 6 years related experience; medical technologist background a plus and advanced degree preferred.
• Must be able to travel up to 60% of the time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

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Construction Loan Officer, Paramus NJ

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CONSTRUCTION LOAN OFFICER

SUMMARY:  Solicits, underwrites and maintains loan relationships with real estate developers throughout Northern and Central regions of the Bank.  Conducts Business calls on developers individually and/or with other Commercial Lending, Business Development and Branch staff in order to generate new loan and deposit business relationships for the Bank.

JOB DUTIES

  1. Conducts scheduled inspections of construction projects being financed. Reviews loan draw requests with customers and approves disbursement of construction funds. Works with all other department staff to ensure that construction loan files are current with all required financial information, real estate tax information, insurance policies or other project specific documentation.
  2. Solicits, underwrites and maintains loan relationships with real estate developers throughout Northern and Central regions of the Bank. Interviews loan applicants and gathers appropriate financial and project information required for underwriting. Evaluates financial information, location of projects and project details for loan approval purposes.
  3. Prepares loan commitments, reviews approval requirements and loan closing packages prior to closing. Reviews appraisal and environmental reports prior to loan closing to ensure compliance with all applicable regulations and Bank policies.
  4. Conducts business calls on developers individually and/or with Commercial Lending, Business Development and Branch personnel. Establishes terms, approves loans within established lending authority and presents loans for approval to the appropriate lending committees of the Bank.
  5. Reviews existing loan portfolio on an annual basis and maintains loan files with current information. Keeps abreast of local and national economic, legislative and political events that may affect the condition of the Bank’s construction loan portfolio.
  6. Monitors delinquencies within the assigned loan portfolio and contacts customers in order to collect delinquent loan payments as required.  Advises the SVP, Commercial Real Estate of any existing or potential problem loan situations.
  7. Trains and develops subordinate employees.
  8. Performs other duties as may be assigned

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Technical Writer, Montvale NJ

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Technical Writer, Direct Hire, Full Benefit Package

Essential Job Function: Create, manage and oversee the generation of technical documents in support of Pharmaceutical Development, Operations, Technical Operations, Validation and Equipment Qualification activities for the Pharmaceutical Services Division.

General Information: Degree or certificate in a technology related field or at least 7-10 years development or manufacturing experience in a cGMP solid dosage manufacturing environment with the ability to understand the fundamental processing stages required to create the initial batch records as well as other supporting documentation (i.e. protocols, change controls, investigations, deviations and final reports).

This person should possess a pharmaceutical Manufacturing/Development and cGMP background in a solid dosage form environment with preferred background in fluid bed processing, with a clear understanding of compliance, clear, well defined processing steps, logical process flow and an emphasis on Quality processing. This person must have the ability to articulate their point clearly and concisely through the power of “written words”.

Strong computer skills are a necessity, with an ability to accurately convey information in both spoken and written form. Strong command of the English language is essential.

Must meet deadlines and be detail-oriented. Solid organizational skills are a necessity, with a demonstrated ability to organize and track several projects simultaneously. The ability to follow-up with multiple departments is required.

Job Responsibilities including but not limited to:

  1. Interact with technical associates/leads from other departments and divisions to create development and GMP Batch Records, Protocols, IQ/OQ/PQ documents, facility commissioning documents, investigations, CAPAs, change controls, product development reports, scale up documents, etc. with a strong emphasis on the following pharmaceutical processes (fluid bed granulation, blending, milling, compression, encapsulation, coating & packaging. .
  2. Oversee and own the responsibility that the control of document templates to assure they are maintained, consistent across processes and updated to assure cGMP standards for Batch Records, protocols, and all IQ/OQ/PQ templates that are user friendly, clear, remove redundancies and improve compliance.
  3. Support the department Director for process and equipment validation activities for site.
  4. Prepare, write, update and maintain divisional/departmental SOPs where applicable, including the preparation of any forms or attachments that may accompany the SOP.
  5. Ability to research and understand the new equipment through user manuals to create IQ/OQ/PQ documents for equipment qualification program.
  6. Other responsibilities as assigned by management.

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