Dental Receptionist Suffern NY

Dental Receptionist/

Must be Able to Work approximately 35 plus  Flexible Hours per week  including every other Sunday and weekday flexibility to cover  some AM 7-4 Shifts and PM 3-10 Shifts


Responsible for administering the day-to-day activities of the business office, including: maintenance of the records of patients, scheduling of patients, accounts receivable, maintaining appearance and order of dental office.


Reception Management of busy Dental Clinic

Answer and respond to telephone calls with professionalism

Manage day-to-day operations of dental office

Review the office  for a neat, professional appearance and make necessary changes

Check the daily schedule for accuracy

Answer and respond to telephone calls with professionalism

Review supplies for reception

Ensure that HIPAA Notice of Privacy Practices Notice is on display

Patient Management

Maintain a professional reception area; organize patient education materials, etc.

Greet and welcome patients and visitors to the practice

Check in patients according to office protocol, verifying and updating patient information

Manage recall and inactive patient system

Oversee patient relations & handle patient complaints, under. indirect supervision

Help explain office policy to patients

Confirm the next day’s appointments according to protocol and patient preferences

Schedule patients for efficient use of doctor and staff time

Check patient quick-fill list to try to fill in cancellation and no-show appointment times

Collect payment from patients at the time of treatment

Make follow-up appointments as needed

Records Management

Gather and accurately record insurance information from patients

See that records are stored securely and handled in compliance with HIPAA privacy and security regulations

Accurately file patient information

Arrange patient charts and radiographs for the next day’s appointments

Track cases and referrals to and from other doctors


Update insurance information on all patients at all times

Submit treatment plans for predetermination of benefits

Prepare claim forms for patients with dental insurance

Organize supporting materials for claim forms, such as radiographs or written narratives, as directed by Dr. S.

Mail or electronically submit claim forms from office

Assist in the resolution of problems with third-party payers

Inventory Management

Monitor inventory and order dental office supplies as needed

Monitor and make sure all dental office equipment is working properly

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