This is clerical work performing a variety of tasks, following established guidelines, related to the processing and maintenance of medical records.
Characteristic Duties and Responsibilities
Maintains extensive patient medical files; updates files; purges inactive files.
Pulls patient files for use by staff; creates new files for new patients; ensures that files are sent to correct location.
Enters new data received from patient’s visit into file; analyzes all charts for correct information; processes lab reports and enters information; checks to see that all documentation, reports and other appropriate information is included.
Files patient histories into correct location.
Answers phone; responds to inquiries; refers to correct department or person.
Arranges appointments and prepares daily appointment charts.
Performs various clerical and secretarial duties, i.e. typing and processing mail.
Explains nature of treatment or tests if medical staff requests.
Assists in the preparation of medical information releases; processes informational requests in accordance with strict guidelines.
Knowledge, Skills, and Abilities
Knowledge of standard office procedures and equipment.
Good communications skills.
Ability to understand and follow directions.
Ability to maintain confidentiality.
Ability to work well with a wide range of people.
Education: High school diploma or GED.
Experience: Six months experience in medical records maintenance.
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