Artificial Intelligence Transforming Workplace

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Bob Larson, CPC

Career Report

July 2017

 Feature Story

ARTIFICIAL INTELLIGENCE TRANSFORMING WORKPLACE

 

Move over, managers, there’s a new boss in the office: artificial intelligence. The same technology that enables a navigation app to find the most efficient route to your destination or let an online store recommend products based on past purchases is on the verge of transforming the office, according to an article in The Wall Street Journal.

In fact, AI promises to remake how we look for job candidates, get the most out of workers and keep our best workers on the job.

These applications aim to analyze a vast amount of data and search for patterns—broadening managers’ options and helping them systematize processes that are often driven simply by instinct. And just like shopping sites, the AIs are designed to learn from experience to get an even-better idea of what managers want, the article pointed out.

Consider just a few of the AI-driven options already available. A company can provide a job description, and AI will collect and crunch data from a variety of sources to find people with the right talents, with experience to match—candidates who might never have thought of applying to the company, and whom the company might never have thought of seeking out.

Another AI service lets companies analyze workers’ email to tell if they’re feeling unhappy about their job, so bosses can give them more attention before their performance takes a nose dive or they start doing things that harm the company.

Meanwhile, if companies are worried about turnover, the article pointed out, they can use AI to find employees who may be likely to jump ship based on variables such as length of time they’ve been in the job, their physical distance from teammates or how many managers they’ve had.

Still, the same data-analysis technology that promises to make managers more effective also sweeps them into uncharted territory. With its relentless focus on facts, AI seems to overcome supervisors’ prejudices, but it can have its own biases, such as favoring job candidates who have characteristics similar to those the software has seen before. Automated decision-making may also tempt managers to abdicate their own judgement or justify bad decisions that would have benefited from a human touch.

These systems, though, are fairly new, and we really don’t know yet whether they make decisions that are as good as or better than human managers, the article noted. And it would be difficult to devise a foolproof way to test that.

The AI systems’ thirst for data can lead employers to push the boundaries of workers’ privacy. Clearly, it is incumbent upon managers to use them wisely.

That said, according to the article, many companies profess concern for privacy and include in their tools features designed to keep data they collect under customer control, if only to enable customers to comply with privacy policies and laws.

Here, according to the article, are a few examples of some of the ways AI is remaking hiring and managing workers, and some of the benefits and downsides it may bring:

  • Companies using AI for personnel management may start implementing it before workers are even hired—to help them find the best candidates for jobs. Such software spots the most promising resumes among what may seem like an unmanageable deluge, or widening the net so employees can find a more diverse pool of candidates than they would select on their own.
  • Once managers have hired ideal candidates, artificial intelligence can help keep them productive by tracking how they handle various aspects of their jobs—starting with how they use their computers all day.
  • Companies can also track employees’ whereabouts in the office. And AI is also beginning to help managers peer into personal aspects of job performance that used to be left up to managers’ instincts and observations—for instance, attitudes toward the job.
  • Some AIs aim to predict when employees may be winding down their career and advises how to keep them on board.

For all of their promise, though, these systems raise a number of issues–some of which are evident today, while others may take time to become clear. Privacy is an obvious concern when tracking employees, particularly personal behavior. Systems that sort job candidates also raise questions. But despite this, the use of artificial intelligence as a workplace management tool is clearly an emerging business trend, which should be watched closely.

NEWS FROM BERMAN LARSON KANE 

Bob Larson’s scheduled speaking engagement at this year’s annual NAPS conference is scheduled for September 21st in Denver CO.. This year’s session, entitled “Talent Acquisition Lessons Learned on the Yoga Mat”, will combine the knowledge of his 39 years in Talent Acquisition with the philosophies learned through his 16 years on the Yoga Mat.

For additional Information about this event  https://naps360.site-ym.com/page/ConferenceOverview

Present Moment Awareness: For More Placements
Bob Larson, CPC
“Talent Acquisition Lessons Learned on the Yoga Mat”

16 Years on the Yoga Mat – 39 Years doing Talent Acquisition – We work in a “instant” results, “instant” information, “instant” communication environment. Our clients look for us to respond instantly, 24/7. For example, one of our staffing assignments had us covering the three U.S. time zones with the client located at a 17 hour differential. Sleep for us to service this client was not an option.

Fall-offs, cancelled appointments, no-shows, MIA clients and candidates, client’s poor communication/feedback, failed background checks and just the fact that our product (candidate) has a “free-will” adds to our world-wind challenges and disappointments.

At times you operate in a panic mode, searching for candidates, job-orders, concerned that budgets are being slashed, expenses are under double scrutiny and in the back of your mind you wonder if/where your next job-order will materialize.

Learn how Yoga Philosophies’: “staying in the moment”, “breath control”, “flexibility”, ‘relaxation”, “patience” and “just sitting” can bring positive – sensible – realistic results to yourself, your billings and build confidence within your department and organization.

No organizational charts, PowerPoint presentations, strategic plans, metrics or mission statements will be offered. Only peaceful, simple solutions will be offered. Attend this session with an open mind and it is strongly suggested you leave your PDA’s and shoes outside the room… Namaste

 

 

Saying Goodbye to a Job Gracefully

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Bob Larson, CPC

BERMAN LARSON KANE

Career Report

July  2017

 Feature Story

 

Saying Goodbye to a Job Gracefully

As talk of a thaw in hiring freezes rises, many people are already planning to look for a new position when the job market picks up, according to an article in The Wall Street Journal. In fact, one recent survey, by consulting firm Right Management, revealed that as many as 60 percent of workers say they are planning to leave their jobs when the economy improves. And while it may be tempting to give the boss an earful if you do land a new job, workers need to keep in mind that the way they quit can have a long term impact on their career.

Here are some tips from the newspaper article on to resign from a job on good terms:

  • Be prepared. Review your employee handbook or employment contract before announcing your decision, so you know what your company policy is regarding resignations, severance, return of company property, and pay for unused vacation time. Also, find out the company’s reference policy to see what information will be disclosed to a prospective employer. If you have another job lined up, be sure to have your offer in writing before you resign.
  • Use it or loose it. If you haven’t used vacation time and will lose it if you quit, you might want to use your time before leaving or link it to your resignation date. But if you don’t want to burn any bridges, don’t take vacation and announce your departure just after your return.
  • Make an appointment. “Be formal and make an appointment with your boss,” recommended Tanya Maslach, a San Diego, Calif., career expert who specializes in relationship management issues. “Be prepared and engaging—and be transparent,” Maslach said. She also recommends asking your boss how you can help make the transition easier. After the discussion, put your resignation in a hard-copy letter that includes your last day and any transitional help you’ve offered.
  • Give Two weeks Notice. Two weeks advance notice is still standard but experts recommend offering more time if you’ve worked at a company for more than five years. Importantly, though, you also need to be prepared to leave right away—some companies require it.
  • Don’t take the stapler. “It’s not worth it,” said Michael J. Goldfarb, president of Northridge, Calif.-based Holman HR. “If there are security cameras or coworkers with a grudge, stealing from the company doesn’t look good.” In some cases, you could also end up getting billed for the missing equipment—or even taken to court, he said.
  • Scrub your digital footprint. Clear your browser cache, remove passwords to Websites you use from work, such as your personal email or online bank account and delete any personal files on your work computer that aren’t relevant to work. Don’t delete anything work related if you’re required to keep it.
  • Be honest but remain positive. Be helpful during the exit interview, but keep responses simple and professional. Don’t use the session to lay blame or rant about the workplace. “Whatever you do, don’t confess about how much you disliked working there,” said Maslach.
  • Stay close. Consider joining an employee alumni association, which often serves as a networking group for former employees. It can be a good way to keep up with changes in the company and industry—and find leads to new jobs down the road. Lastly, make an effort to keep in touch with coworkers you worked with; they may end up in management roles.

News from BLK 

Hot Summer / Hotter Job Market is the experience here hat BLK.   Numerous clients continue to add to head count both on the direct hire and contact employment.  All are experiencing the effects of low unemployment that is causing a scarcity of good candidates.  As the market continues to become more competitive we believe wage increases will return to the employees.

One of the hottest most competitive niches is engineering and the sciences.  As job openings are larger than available candidates.

We at Berman Larson Kane continue to use our proprietary data base to uncover passive talent to meet the increasing client demand.   Bottom line it is a good time to be seeking employment in almost all professional categories.  We so thank our loyal clients for giving us the privilege of recruiting for their needs we so greatly appreciated it.

Five Questions to Never Ask in an Interview

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Bob Larson, CPC

BERMAN LARSON KANE

Career Report

June  2017

 Feature Story

 

Five Questions to Never Ask in an Interview

Hiring managers and HR pros will often close out a job interview by asking an applicant if he or she has any questions themselves. This is a great opportunity to find out more about the job and the company’s expectations, but you can’t forget that the interviewer hasn’t stopped judging You. Here are five questions from an article published by Monster.com that can make a bad impression on your interviewer and potentially scuttle your chances of getting the job.

1. When will I be promoted?

This is one of the most common questions that applicants come up with, and it should be avoided, said Rebecca Woods, vice president of human resources at Doherty Employer Services. “It’s inappropriate because it puts the cart before the horse.” Instead of asking when the promotion will occur, Woods said a better approach is to ask what you would need to do to get a promotion.

2. What’s the salary for this position?

Asking about salary and benefits in the first interview “always turns me off,” said Norma Beasant, founder of Talent Human Resources Consulting and an HR consultant at the University of Minnesota. “I’m always disappointed when they ask this, especially in the first interview.” Beasant added that the first interview is more about selling yourself to the interviewer and that questions about salary and benefits should really wait until a later interview.

3. When can I expect a raise?

Talking about compensation can be difficult, but asking about raises is not the way to go about it, Woods told Monster.com. So many companies have frozen salaries and raises that it makes more sense to ask about the process to follow or what can be done to work up to higher compensation level. Talking about “expecting” a raise, Woods added, “shows a person is out of touch with reality.”

4. What sort of flextime options do you have?

This kind of question can make it sound like you’re interested in getting out of the office as much as possible. “When I hear this question, I’m wondering, are you interested in the job?” Beasant said. Many companies have many options for scheduling, but asking about it in the first interview is “not appropriate,” she added.

5. Any question that shows you haven’t been listening.

Woods said she interviewed an applicant for a position that was 60 miles from the person’s home. She told the applicant that the company was flexible about many things, but it did not offer telecommuting. “At the end of the interview, the applicant asked if she would be able to work from home,” Woods said. “Was she even listening? So some ‘bad questions’ can be more situational to the interview itself.”

With the economy the way it is, employers are much more choosy and picky, the Monster.com article pointed out. Knowing the right questions to ask at the end of interview, and staying clear of ones that hiring managers find inappropriate, can clearly help you stand out – in a good way.

NEWS FROM BLK

The summer months are almost here and unemployment continues to decline and skill shortages in numerous niches continues to experience hot competition for top and not-so-top talent.  We at Berman Larson Kane find that we have to dig deeper and deeper into our ATS and make more phone calls and solicitation emails to discover good candidates for our clients.

We thank all of you for the privilege of helping you staff your teams and for the confidence of job-seekers to allow us to help with their job search and career development.

Bob Larson, President BLK will be a featured speaker at the NAPS convention in Denver Co. in September  http://www.naps360.org/page/2017Agenda .  His talk titled “Talent Acquisition Lessons Learned on the Yoga Matt”.  Bob will share his combined 40 years in talent acquisition with his 20 years experience  on the yoga mat.  “Many of the lessons I’ve learned on the Yoga mat like listening closely, present moment awareness and beginners mind are so relevant to our recruiting profession” say Bob.

 

Job Seeking Tips After 50

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Bob Larson, CPC

BERMAN LARSON KANE

Career Report

May  2017

 Feature Story

 

7 TIPS FOR GETTING HIRED AFTER AGE 50 (Reprint by Popular Request)

Finding a new job can be a lot of work for many, but it can be especially challenging for anyone in their 50s and 60s. And while the unemployment rate for older workers is lower than that of younger workers, once out of work older workers seem to have greater difficulties landing a new position than others. In fact, according to an AARP data analysis cited in a U.S. News & World Report article, the average duration of unemployment for job seekers was 55 weeks as of December 2014, compared with 28.2 weeks for younger workers.

To help older workers in their quest to find a new position, here from the U.S. News & World Report article are seven strategies to consider:

Start your job search right away. Don’t wait until your unemployment runs out to start looking for a new position. “It does seem like prospects are best for the unemployed as soon as they leave their jobs, so it might be a good idea to start job searching in earnest right at the beginning, rather than easing into job searching while on unemployment,” said Joanna Lahey, an associate professor at Texas A&M University, who studies age discrimination. A large gap on your résumé and a growing sense of frustration with the job search process can make it even more difficult to get hired aging.

Work you network. Although there are certainly many modern ways to find jobs online and through social media, having contacts at the company you would like to work for is still one of the best ways to find out about openings and get hired. “The number one way to find a job is through personal contacts,” Lahey pointed out. “You can avoid a lot of implicit discrimination if someone who knows you is willing to vouch for you.”

Reassure a younger manager. Some managers may feel uncomfortable supervising someone who is more experienced than they are. “The big thing to keep in mind is that the person supervising you or making the hiring decision may well be younger than you are, and insecure about supervising someone with more experience,” said Peter Cappelli, a management professor and director of the Center for Human Resources at the University of Pennsylvania’s Wharton School. “So it is important to let them know you are OK with the role you’re applying for, that you don’t want their job and that you are expecting to take direction from them.”

Don’t mention your age or the interviewer’s age. You don’t want to call attention to your age by listing jobs you held over 20 years ago on your résumé or mentioning age during the interview process. Equally as important, don’t comment on the age of a younger manager. “Even if the person interviewing you is no older than your children, never make any reference to their age thinly veiled or otherwise,” said Nancy Collamer, a career coach and author of  “Second-Act Careers: 50+ Ways to Profit from Your Passions During Semi-Retirement.”

Shorten your résumé. You don’t need to include every position you have ever held on your résumé. “Don’t make your résumé a history lesson. Highlight your most recent achievements and the new talents you’re acquiring,” Collander said. “In general, you should keep the spotlight on the last 10 years of relevant experience.”

Explain why you’re not overqualified. Having 20 or 30 years of work experience can make you seem overqualified for many positions. “Make sure your cover letter explains why you’re right for the job you’re applying to,” Lahey said. “Explain any gaps or why you’re applying for something for which it seems like you’re overqualified.”

Demonstrate your fluency with technology. Older workers are often perceived as being unable to effectively use technology. Make it clear to potential employers that you are tech-savvy and continuing to keep up with new developments. “I think the single most important thing you can do to overcome age bias is to demonstrate your comfort with technology and social media during the interview process,” Collamer said. “There are lots of different ways to subtly let potential employers know you’re tech-friendly: [For example] include your LinkedIn URL on your résumé, mention an interesting article you found on the employer’s Twitter feed or be a regular contributor to industry-related groups on LinkedIn.”

NEWS FROM BLK

Bob Larson, President BLK will be a featured speaker at the NAPS convention in Denver Co. in September  http://www.naps360.org/page/2017Agenda .  His talk titled “Talent Acquisition Lessons Learned on the Yoga Matt”.  Bob will share his combined 40 years in talent acquisition with his 20 years experience  on the yoga mat.  “Many of the lessons I’ve learned on the Yoga mat like listening closely, present moment awareness and beginners mind are so relevant to our recruiting profession” say Bob.

As the summer vacation season approaches we continue to see an increase in direct hire orders with the competition for top talent more competitive and salaries beginning to rise rapidly.  We all at BLK thank you for your business and thank you for allowing the honor of staffing for your organizations.

 

 

Holiday Call for Unemployment Assistance

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Best Staffing Options
Best Staffing Options

During this Holiday season let us remember the millions of good folks who continue to be adversely affected by our unemployment numbers.

Over the past decades the personal painful histories that I have witnessed, due to no job or meaningful work, continues to be heart wrenching.

During this wonderful festive season, I encourage each of you as professionals to lend a hand, take a phone call, review a resume, coach an interview or pass on some advice to a challenged “job-seeker”.  We all have a special gift of knowledge and compassion that can only help the unemployed.

As president of our organization I assure you that we will continue our free community out-reach program to assist all “job-seekers” with their efforts to gain solid employment. Since beginning these programs nine years ago over 50,000 individuals have participated. My wish is by Thanksgiving 2017 that the need for this service will decrease to zero.

We at Berman Larson Kane continue to thank each of you for your business support during our thirty-six year history.  Have a wonderful holiday and take a moment to please be thankful for your job and take a moment to coach a less fortunate job-seeker.

WHAT TO LOOK FOR WHEN HIRING FOR CULTURAL FIT

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Bob Larson, CPC
Bob Larson, CPC

April 2016 Issue # 194

 Feature Story

WHAT TO LOOK FOR WHEN HIRING FOR CULTURAL FIT

Cultural fit is a concept that can be hard to define but, when it’s missing, everyone in an organization can clearly recognize it, an article in Business News Daily points out.

 For example, imagine a company founder who believes that an open-office plan and team projects promote creativity and progress, but whose employees are overwhelming introverts. Or think about the ambitious employee stuck in an organization that offers no training, tuition reimbursement or room for advancement.

According to the article, at its core, cultural fit means that employees’ beliefs and behaviors are in alignment with their employer’s core values and company culture. Many employers understand the importance of hiring for cultural fit, and research shows that people who fit well into their companies express greater job satisfaction, perform better and are more likely to remain with the same organization for a longer period of time.

In fact, a 2015 survey of international employers found that more than 80 percent of managers named cultural fit a top priority when hiring new staff.

“We can teach someone to do a job. We can’t teach someone to love the way we operate,” said Lauren Kolbe, a founder of brand media agency KolbeCo. “An employee who is not aligned with the culture and is not committed to living it can wreak havoc pretty quickly, even if they bring a great deal of skill and experience to their craft.”

The first step in hiring for cultural fit is to be able to articulate what values, norms and practices define your business. Once that’s in place, it should be clearly expressed in all of your communication materials, including your website and recruiting tools.

Your job ads, in particular, must reflect your business culture and connect back to your core values, said Ian Cluroe, director of global brand and marketing at Alexander Mann Solutions, which helps organizations attract, engage and retain talent.  “You can do this by emphasizing some of the qualitative things you want in a candidate,” Cluroe told Business News Daily, the publication that aims to provide solutions and inspiration to entrepreneurs and small businesses.

Any members of your organization involved in interviewing potential employees also must have a good grasp of your business culture and refer back to it throughout the hiring process, Cluroe noted. It is not sufficient to ask candidates if they will fit into the corporate culture because “a smart candidate will know what you want to hear and give you the right answer,” he added.

To dig deeper, Barnes-Hogg recommended that interviewers ask probing questions that move applicants beyond canned answers and require them to demonstrate how they deal with uncertainty, solve problems and approach new challenges. Then, interviewers must determine how a candidate’s responses align with company culture and business goals.

Additionally, the article, by contributor Paula Fernandes, pointed out that employers can assess candidates for cultural fit by asking them to take personality tests like the Myers-Briggs Type Indicator and arranging for them to meet with team members from a range of levels across the organization. A potential employer may even ask prospective hires to spend a day in the office to learn about the inner workings and culture of the business or invite them to join the organization for a trial period.

However, employers should avoid confusing personal similarities with cultural fit. “When cultural fit is used to hire a homogenous workforce, the resulting lack of diversity will often manifest in poor creativity and undermine a company’s competitiveness,” said Pavneet Uppal, a managing partner with law firm Fisher & Phillips that represents employers in labor and employment matters.

“Focusing on hiring based on shared background or experiences may also lead to discriminatory practices,” Uppal added. “Refusing to hire someone because of an alleged lack of cultural fit will not save an employer from legal liability if the real reason for the employment decision is that an individual is perceived to be too old, too black, or too disabled.”

Asking candidates about personal issues — such as age, citizenship status, health, family history or ethnic background — can never be justified on the basis of cultural fit, Uppal stressed in the article.

The end goal, according to the article, is to identify and hire the very best candidates whose skills and attributes match the organization’s core values. Cluroe said this objective is achievable when organizations have a “culture that’s based on positive values that are open enough to enable a diverse selection of people to embody them in their own way.”

News from BLK

The second quarter of 2016 has seen a continuing increase in competition for top talent in numerous sectors.  Leading specialties s experiencing the most competition include scientific, digital media, healthcare and engineering.

Although recent data suggests a small increase in the unemployment rate and a decrease in New Jersey job creation numbers.  The overall direction of our clients continuous with planned additions to staff.

A sign that competition is increasing are the number of counter offers has increased greatly over the past few months. Employers using VORP models are sweetening the compensation as employees resignations trigger their current market value.

 

 

 

Junior Accountant Contact Assignment Livingston NJ

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Junior Accountant Contact Assignment

MAJOR RESPONSIBILITIES:

  • Primary responsibility is to assist with the preparation of financial statements and

support schedules according to corporate time lines

  • Excel knowledge, creation of tables and organizing accounting data
  • Assist with the monthly close procedures
  • Prepare account reconciliations (cash, liabilities, fixed assets, payroll accruals)

and supporting sub-ledgers

  • Research and resolve account reconciling items
  • Assist with documentation and testing of internal enterprise reporting system

upgrades and modifications

  • Journal entries and Accounts Receivable
  • Assist with preparation of audit sampling package for external & internal audits
  • Billing experience a plus but not required
  • Support other team members as necessary
  • Other projects as assigned

QUALIFICATIONS:

  • Recent college graduates encouraged to apply
  • 4 year Accounting or Business related degree required
  • Must be highly detail oriented and organized
  • Excellent communication and interpersonal skills with a customer service focus
  • Ability to act and operate independently with minimal daily direction from

manager to accomplish objectives

  • Proficiency with email and Microsoft Office application; especially Excel
  • Fund E-Z would be a tremendous plus
  • Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance creativity, problem solving, and result

forward resume to:  jobs@jobsbl.com

Saying Goodbye to a Job Gracefully

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Bob Larson, CPC
Bob Larson, CPC

Career Report

February 2016 Issue #192

 Feature Story

Saying Goodbye to a Job Gracefully

As the unemployment continues to go down and new jobs are being created it is estimated   the percentage of job-seekers will continue to increase rapidly. In fact, one recent survey, by consulting firm Right Management, revealed that as many as 60 percent of workers say they are planning to leave their jobs as the economy continues to  improve. And while it may be tempting to give the boss an earful if you do land a new job, workers need to keep in mind that the way they quit can have a long term impact on their career.

Here are some tips from the newspaper article on how to resign from a job on good terms:

  • Be prepared. Review your employee handbook or employment contract before announcing your decision, so you know what your company policy is regarding resignations, severance, return of company property, and pay for unused vacation time. Also, find out the company’s reference policy to see what information will be disclosed to a prospective employer. If you have another job lined up, be sure to have your offer in writing before you resign.
  • Use it or loose it. If you haven’t used vacation time and will lose it if you quit, you might want to use your time before leaving or link it to your resignation date. But if you don’t want to burn any bridges, don’t take vacation and announce your departure just after your return.
  • Make an appointment. “Be formal and make an appointment with your boss,” recommended Tanya Maslach, a San Diego, Calif., career expert who specializes in relationship management issues. “Be prepared and engaging—and be transparent,” Maslach said. She also recommends asking your boss how you can help make the transition easier. After the discussion, put your resignation in a hard-copy letter that includes your last day and any transitional help you’ve offered.
  • Give Two weeks Notice. Two weeks advance notice is still standard but experts recommend offering more time if you’ve worked at a company for more than five years. Importantly, though, you also need to be prepared to leave right away—some companies require it.
  • Don’t take the stapler. “It’s not worth it,” said Michael J. Goldfarb, president of Northridge, Calif.-based Holman HR. “If there are security cameras or coworkers with a grudge, stealing from the company doesn’t look good.” In some cases, you could also end up getting billed for the missing equipment—or even taken to court, he said.
  • Scrub your digital footprint. Clear your browser cache, remove passwords to Websites you use from work, such as your personal email or online bank account and delete any personal files on your work computer that aren’t relevant to work. Don’t delete anything work related if you’re required to keep it.
  • Be honest but remain positive. Be helpful during the exit interview, but keep responses simple and professional. Don’t use the session to lay blame or rant about the workplace. “Whatever you do, don’t confess about how much you disliked working there,” said Maslach.
  • Stay close. Consider joining an employee alumni association, which often serves as a networking group for former employees. It can be a good way to keep up with changes in the company and industry—and find leads to new jobs down the road. Lastly, make an effort to keep in touch with coworkers you worked with; they may end up in management roles.

News from BLK

We continue to see an increase in hiring across numerous sectors with scientific leading the charge.  Numerous clients are looking at adding to staff during the 2nd quarter.  We at Berman Larson Kane continue to be very optimistic for the remainder of 2016 and beyond.

One major observation is that contract-to-hire appears to be the preferred model by several clients.  So job-seekers should be open to various employment arrangements besides direct hire.

In our continuous cycle of quality improvement we have adjusted our ATS system to better track your career progress and service our clients needs.

 

 

 

Account Manager Seattle WA International Healthcare Manufacturer

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Title Account Manager
City Seattle
State WA

Description Summary: Represents and sells company products and services; inclusive of all products where applicable.

Job Duties:
• Required to meet company assigned sales objectives, inclusive of all products where applicable.
• Travels throughout assigned territory to call on existing and prospective customers to solicit order.
• This includes on site visit to customers as applicable.
• Maintains contact with customers by phone and/or e-mail when not on site.
• Displays or demonstrates product features and benefits, using all available and supported tools, and emphasizes salable features.
• Responsible to keep account activities and CRM up to date.
• Develops and maintains customer relationships with all pertinent account contacts.
• Sell Satellites to select market segments. This includes demonstrations of the instruments, if required, as well as the preparation of all financial and administrative documentation. Where applicable the Account Manager will sell Compacts.
• Work closely, and share information with, Sales Administration to ensure their ability to effectively handle the sequestering process for a designated percentage of “sequestering accounts” in the Account Manager territory.
• Prepares reports of business transactions and keeps expense accounts.
• Generates, qualifies and develops lists of prospective customers for use as sales leads.
• Investigates and resolves customer issues.
• Demonstrates excellence in understanding and selling “focus” products, which translates into achieving sales goals.
• Quotes prices and credit terms and prepares sales contracts for orders obtained.
• Estimates date of delivery to customer, based on knowledge of own firm’s production and delivery schedules.
• Attends trade shows and demos products.
• Serves as a model of excellence in sequestering and inventory management.
• Prepares reports of business transactions and manages expenses within company guidelines.

Skills:
• Should have knowledge of Contact Management systems; Database software; Order processing systems. Spreadsheet software and Word Processing software experience required.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Related Scientific/Technical Knowledge.
• Ability to learn to calculate reagent & control requirements for annual usage. Create instrument acquisition options including cash purchase, Reagent Rental and Cost per Reportable.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Education & Requirements:
• High School Diploma or general education degree (GED) required; Bachelor’s degree (B.A) from a four year college or university preferred; Medical technology degree or MT Certification preferred; 1 to 2 years related experience.
• Valid Driver’s License.
• Must be able to travel up to 60% of the time.

 

forward resume to: jobs@jobsbl.com

Executive Assistant, Clifton, NJ Area Long Term Contract

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Description:

Job Title: Executive Assistant “Executive Assistant” “Administrative Assistant”

Possible Contract to Direct Hire

Provide personal administrative support and assistance to executive staff.
Responsibilities:

  • prepare and edit correspondence, communications, presentations and other documents
  • file and retrieve documents and reference materials
  • conduct research, assemble and analyze data to prepare reports and documents
  • design and maintain databases
  • manage and maintain international executives schedules, appointments and travel arrangements
  • arrange and coordinate meetings and events
  • record, transcribe and distribute minutes of meetings
  • monitor, respond to and distribute incoming communications
  • answer and manage incoming calls
  • receive and interact with incoming visitors
  • liaise with internal staff at all levels
  • interact with external clients
  • co-ordinate project-based work
  • review operating practices and implement improvements where necessary
  • supervise, coach and train lower level staff

Qualifications:

  • usually at least 3 years experience providing support at the executive level
  • proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite
  • knowledge of standard office administrative practices and procedures
  • Bachelors degree an advantage

Key Competencies/Skills

  • organizational and planning skills
  • Strong working knowledge of the Microsoft Office suite of products with an advanced understanding of Word and Outlook
  • Superior written and oral communications skills
  • excellent communication and written skills
  • information gathering and information monitoring skills
  • problem analysis and problem solving skills
  • judgment and decision-making ability
  • initiative
  • confidentiality
  • attention to detail and accuracy
  • flexibility/ capable of working extra hours as necessary
  • Must have high patience level

forward resumes to: jobs@jobsbl.com