Sales Administration Coordinator

Website Berman Larson Kane

Best Admin Staffing since 1980

Sales Administration Coordinator
Description Summary: Provide customer support for customers and assigned customers group(s) by effectively maintaining and servicing accounts. Functions as liaison between internal and external customers. Responsible for the rational distribution, assignment of lot sensitive products to customers, through an analysis of sales history, forecasts, and customer’s current stock levels.

Duties & Responsibilities:

  • Implement contract changes and renewals as approved by the Finance Department.
  • Enforces all terms and conditions of the existing contracts.
  • Set up Standing Order delivery schedules in accordance with the set procedures.
  • Prepare Monthly STO Renewals identified by the Sales Transfer Process and early releases.
  • Process one-time orders, received by fax, phone or e-mail.
  • Handle customer calls from the queue. Implement Sequestering SOP as written.
  • Account management of assigned accounts.
  • Coordinate lot conversion requirements, as needed, with the Technical Support Specialists.
  • Report key changes in the actual customer demand and Review special ordering needs with Supply Chain.
  • Process Standing Order changes and early releases.
  • Monitor accounts for standing order renewals until renewed.
  • Review Automatic Delivery Batch files.
  • Receive and follow up on customer inquiries.
  • Ensures compliance with department and/or company SOP objectives pertaining to safety, quality, and productivity as defined by department management.
  • Help develop Sales Administration initiatives and strategies.
  • Prepare reports to management and sales force on the status of their account as requested.
  • Issue Return Authorizations and conducts follow-up per set instructions.
  • Provide support to all Supply Chain and other departments.
  • Alert Management of any special delivery requests.


  • Knowledge of spreadsheet, work processing, forecast, inventory planning and replenishment systems, and database software.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Working knowledge of forecasting, inventory planning and replenishment concepts a plus
  • Understanding of supply chain concepts

Education & Requirements:

  • High school diploma or general education degree (GED) required:
  • Associate’s degree or equivalent from two-year college preferred. Life sciences experience, in-house account management and/o in-house sales experience a plus.
  • Five to seven years related experience,or 5 years Stago experience preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

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  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.


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