Free Will Hiring Process Always Present

Here at Berman Larson Kane ( issue of “free will” is always present, as this toaster purchase so profoundly illustrates.

Visualize going to an appliance store and purchasing a simple low-tech toaster. You review the models, colors, features, warranties, and prices and make your selection. Now imagine the toaster having the ability to “review” YOU. What color is your kitchen? How many slices of toast will I be making each day, week, and month? Do you have plans to upgrade your kitchen in the near future? If you remodel, what assurance do I have of fitting in with the new décor? How many vacations will your family take? (So I can plan my non-toasting rest.) How often do you replace or rotate your appliances? Will you be cleaning my crumb trap regularly? What are your expectations of my toasting speed?

Well, as you can see, if a toaster had a free will, this simple purchase would become a very complicated, free-wheeling exchange. Each party – the purchaser and the toaster – has a free will, each has its own agenda, and each is looking out for its own best interest. Any answer that is not satisfactory to either party will negate the exchange. The possibilities of this purchase taking place are diminished with each question.

Now, take this toaster’s free will a step further, and imagine the toaster having legs, giving it the ability to leave your kitchen for any reason. When it arrives at your counter it decides that your kitchen’s color doesn’t compliment its own, so after two days the toaster leaves and returns to the store and awaits another buyer. Or worse, after 88 days of adjusting to its workings, the toaster decides that your microwave is unfriendly and departs. Even more insulting, the toaster runs off to your neighbor’s falsely perceived clean white kitchen, believing you neighbor only makes toast on Sundays, and leaving you with UN-toasted bagels.

Well, I am sure by now you get the point. Replace the toaster with “job-seeker” and the purchaser with “employer” and you can envision the complications of the hiring process. Or you can replace toaster with “employer” and purchaser with “job-seeker”.

Employers and job seekers should never lose sight that this free-will exchange is a continuous challenge to both parties during and after the hiring process.

At the very least, it continues to make the staffing business so fascinating to me. Even after 33 years of attempting to facilitate these freewheeling exchanges here at Berman Larson Kane (, I am always surprised by some new unique spin. Such is life as a recruiter.

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